Intermediate care

What is intermediate care?

Intermediate care prevents unnecessarily prolonged hospital stays or inappropriate admission to alternative inpatient settings. It provides a structured individual care plan that involves active therapy, treatment or opportunity for recovery.

We aim to promote independent living in your own home to ensure quality of life.

Our service supports people in the early stages of recovery from an acute episode of illness through reablement, enablement and mutually agreed goals.

Reablement is about encouraging and helping you to do things for yourself. Our specially trained staff will work with you, helping you to regain your independence.  We are a team of therapists and rehab staff who will support you to achieve your goals in a variety of different settings.

The Intermediate Care Team will give you advice on how to cope with illness and disability and will provide you with equipment to assist you (if required and appropriate) with your daily routine. This will enable you to practice daily living skills such as washing and dressing, and will help to rebuild your confidence.

We will fully involve you in your care and we will provide you with the information you will need.

Together we will identify the goals that are most important to you and enable you to maximise your potential.

We will encourage you to use your strengths to learn new skills and adapt to your current needs.

Your personal goals will be reviewed and updated throughout your time with us, which could be up to a maximum of six weeks. This may include a short stay in our inpatient unit followed by a reablement programme at home which may require care management support and ongoing therapy. You may be well enough to receive your whole enablement programme within your own home

Once your programme with us is near completion, you will be reassessed as to any ongoing needs you may have. These referrals may include Social services, voluntary services, community nursing, community therapy, equipment services, ​​​​​​Kyndi and many more that may be specific to your need to prevent future hospital admissions and to maintain your level of independence.

Feedback on your experience

You can feedback on your experience of using our Intermediate Care Team using our feedback form. Alternatively, you can speak to the Customer Care team on 0300 123 3444 or email medch.customercare@nhs.net